![]() ![]() Nemanja - If you feel a reply works for you, please kindly vote or mark it as it will be beneficial to other community members reading this thread. If it is online server, are the users originally created online from Office 365/ Azure or Active Directory?.Does the company have Skype for Business server hosted on prem or you are using Skype for Business online?.By doing so, we can clarify if the issue is related to your Polycom VVX-401 Skype for Business Phone or your specific account. Though the system is able to login to our Skype for Business Rooms, for some reason I am getting the message 'Could not sign into Microsoft Teams' message. Other users in your company can reproduce it? Hi Larrick, I suggest sign into Skype for business for Windows and check if you can sign into successfully, in the meantime, you can try to connect to Polycom VVX-401 Skype for Business Phone with another account to see how it goes. Hi, I am trying to setup a Lenovo ThinkSmart Hub 500 to our Ms Teams.In the User name box, enter your Skype for Business username Because BToE was already enabled on your phone and the Skype for Business client is running, the BToE Connector will pair with your phone automatically. :443 as both internal and external server under Manual configuration.įor the following troubleshooting, please provide me with the info: In the Sign-in address box, enter your Skype for Business username (i.e. If the issue persists to appear, the next step I'd like to suggest you would be to try with manual configuration - From the app go to Settings> Tools> Options> Personal> Advanced. Since you have already flushed DNS, you could also try to clear your SFB credentials from Credentials manager and Skype for Business desktop app (delete my sign-in info). Thanks for the details and troubleshooting steps so far. ![]()
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